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Service Introduce

Anhui Heli Co., Ltd.

is the only listed company in Chinese forklift industry

Sales & Service

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Service Introduce

- Service Commitment -
1. Warranty period of main component is 1 year or 2000 hours
2. When we receive the product glitch information that user feedback
(1)Service outlets within 300 km, within 24 hours of service personnel in place
(2)Service outlets within the range of 301-600 km, 48 hours of service personnel in place
(3)Service outlets 600 kilometers away, 72 hours of service personnel in place
- Service Idea -
HELI service idea Before the sale is the staff, in the sale is a friend, after the sale is a partner
HELI has invested heavily in the country for many years to establish a perfect after sales service network. At present, the company has set up more than 200 marketing service outlets in 29 provinces, municipalities and autonomous regions of the country
- Service Process -
The company has after sales service network covering the whole country and an excellent team of maintenance technicians, in the meantime, the company has established a perfect after sales service system in order to provide quality service. According to the after sales needs, the company has developed a series of rules and regulations, standardize the service direction and purpose.

• Customer Service Hotline: +86-551-63633133 
• For company visit, product inquiry and complaints of Service, HELI will provide response within 24 hours
- Customer Training Service -
Service training:
1. Daily maintenance of forklift truck
2. Battery daily maintenance
3. Provide sales and after sales training for customers
Value-added services:
1. Provide customers with long-term product maintenance services and components supply services (sign a service contract)
2. Leasing business (part of the region).

Contact Us

No.668, Fangxing Road, Hefei, Anhui Province
4001600761 (Working 8:00-11:50 12:35-16:30)
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1-10t Engine Forklift
12-46t Engine Forklift
Electric Counterbalanced Forklift Trucks
Lithium Battery Forklift
Electric Reach Truck
Empty Container Stacker
Reachstacker
CHL Brand
Tractor
Wheel Loader
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Explosion Proof Forklift
Special Forklift
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